What is your minimum size order?
Our size requirements depend on the type of service you need. We express it as a minimum charge and do not recommend sending less than two yards for processing. For example, the minimum charge for vinyl lamination is $60 for up to 10 yards consisting of one piece of fabric. So whether you have two or 10 yards of fabric, the charge for lamination is $60. Multiple short yardage pieces DO NOT count as a single piece even if the total yardage is within the 10 yard minimum. Each piece of fabric 10 yards or less will result in a minimum charge. If you have more than (3) short yardage pieces we suggest that you send an email indicating exactly what you have and we wil provide an individual quote.

Is there any “working loss” associated with the fabric finishing service?
Yes, there is a small working loss associated with our finishing process. We suggest that you add an extra yard per piece of fabric. In most cases you will get 1/2-2/3 of your extra fabric returned. We make an extra effort to minimize the working loss and return as much of the fabric to you as possible.

How long does it take to complete the processing of my fabric?
The amount of time to process your fabric depends on the type of service you request. Vinyl lamination scheduled turn around is “in on Monday, out on the following Monday.” Knit backing services require 10 days, while fire block is 14 days. See the turn around schedule for your desired service.

Where do I send my fabric for processing?
All fabrics should be sent to our physical address at 310 Industrial Dr Greenville, SC. We strongly urge shipping with UPS or FedEx and obtaining a tracking number. We cannot call you in order to confirm the arrival of fabric. Fabric sent using the US Postal Service will often extend your turn around time.

How should I prepare my fabric for shipping?
We suggest that you ship your fabric via UPS or FedEx. It should be packaged inside a corrugated box or heavy polyethylene bag. In addition, we recommend that:

All fabric should be clean and free of any foreign bodies like lint and thread.
All fabric should be rolled face in and squared on a cardboard tube.
Selvedges should be intact.
Avoid excessive use of tape on the fabric and the use of staples.

What if my fabric is “loose” in other words NOT on a tube or a “bolt”?
We prefer not to receive “loose” fabric. Experience has shown that loose fabrics are more likely to be contaminated with loose fibers and creases. Due to added time required to load loose fabrics, we charge extra for fabric in excess of three yards when not rolled on a tube.

What is the difference between a bolt and a tube?
A bolt is a flat piece of corrugated or cardboard material. 44” fabric is folded selvedge to selvedge and wrapped around the bolt.

Can all fabrics be laminated?
No. All fabrics cannot be laminated. For example, polypropylene, due to its low melting point, is not a candidate for vinyl laminating. Certain characteristics of specific fabrics lend themselves to a more successful lamination. Any fabric that is deeply textured or has varying topography can present a challenge.

What is an example of an ideal fabric for lamination?
Keep in mind that we successfully laminate the majority of fabric that we receive. Before we begin the lamination process, our professionals attempt to qualify your fabric for having a high success rate. Light to medium colored, smooth cotton, and poly cotton prints are ideal candidates for lamination. Polyester is a perfect lamination fabric because of its high fiber content. Any dark or deeply textured fabric requires a one-on-one conversation before we start the process.

What if I want to sew multiple pieces of fabric together in order to avoid the minimum charges?
It is vital to have a secure connection from one piece of fabric to the next. This is the primary reason that we prefer to make the connection at our facility. We use an over-lock stitch to connect the fabric. This stitch lies flat when two fabrics are pulled in opposite directions. This helps minimizing “working loss.”

What types of credit cards do you accept?
We accept Mastercard, Visa, American Express and Discover

Are there any charges in addition to the per yard prices?
Once your fabric has been processed, measured and weighed, we determine the UPS shipping charges. We will add the UPS charge plus $8.00 per bag of fabric for packaging. If we are returning multiple small rolls of your fabric, we will combine rolls in a single bag to minimize packaging charges.

What do you need in order to process my credit/debit card?
Your name exactly as it appears on the card, account number, three digit security code from the back of the card, expiration date, and mailing address where you receive your statement. The absence of any of the above information will delay the shipment of your fabric.

What if my credit/debit card is declined?
We will not ship fabric until your credit/debit card is processed successfully. We will make two attempts to process your card. After two attempts, we will attempt to contact you. If we take a personal check in lieu of your card, we will not ship your fabrics until the check has cleared our bank.

Should my fabric be insured for the return trip?
UPS provides $100.00 of insurance protection per package. If you desire insurance in excess of this amount, you must indicate this request on your order form. The charge for this insurance will be added.

Can I specify the method of shipment?
We ship UPS “ground” unless the volume of fabric warrants palleting. Palletized shipments are sent motor freight. If you want expedited UPS shipping, you should indicate this request on your order form. We prefer FEDEX Freight for palletized shipments.

Is it all right to place multiple pieces of fabric on a single tube?
NO. NEVER place more than one piece of fabric on a single tube. Additional charges will apply if we receive fabric in this manner.

What is the maximum width fabric that can be accepted for lamination?
Fabric in excess of 61” width cannot be accepted for vinyl lamination. Keep in mind the vinyl is 59” wide.

Will the application of vinyl to my fabric alter the original color in any way?
In many cases your colors will remain true. This depends on a number of factors. Fiber content and texture are two factors that can affect the final outcome of your colors. Fabric finish is also a contributing factor that we cannot determine in advance.

What if I have multiple small pieces of fabric for sample?
In this case, we will provide an individual quote to avoid multiple charges.

What if it is determined that my fabric is not suitable for lamination?
If we determine after inspection that your fabric is not suitable for lamination (or other treatments), we will promptly return the fabric to you or your designate. Standard packaging and shipping charges will be applied to your credit card.

Can you provide me with sample swatches of fabrics that have been treated?
Yes, just send us an email with your mailing address.

Can you sample my fabric, so I can see exactly what it will look like once laminated?
Yes, just send us one-third of a yard of fabric. IPA charges $15 to sample your fabric. This includes returning your fabric via Priority Mail. If you need the sample faster, additional shipping charges will apply.